If the weather is inclement at the time of the charter at the point of departure such that the captain judges it unsafe to go out to sea, the company will offer guests a reschedule of their charter without charge, subject to availability, provided the following conditions are met: Captain has the final say whether or not it is unsafe to go out to sea. No reliance on weather forecast, only actual weather conditions observed; Weather conditions are to be taken at the time of charter and at the point of departure, and not before, or at any other location; All guests must be present at the point of departure, i.e. at the marina, at the time of the charter; Captain has the final say whether or not it is unsafe to go out to sea. If the weather turns inclement during the charter, after the boat has left the marina, the Captain shall exercise his discretion and may head back to port if the weather conditions are inclement enough to pose a risk to the safety of the guests. Singapore is located in the tropics, so occasional rain showers can be frequent, although heavy showers are typically short-lived. Passengers on-board the charter can still remain outside under the fly bridge cover on the top deck, or retreat to the air-conditioned saloon and cabins, which will still provide you sea views & breeze. Please be advised that once the yacht has departed the Marina, the charter is considered to have been fulfilled and no cancellations or refunds are provided.

If the company is prevented from conducting the charter due to factors beyond its control, such as changing government regulations or Covid-19 restrictions, a rescheduling of the affected charters will be offered to the client without charge, subject to availability, and to the resumption of such conditions necessary to conduct the charter. If the guests wish to reschedule charters for their own reasons, and not due to any inability on the part of the company to perform the charter, or due to changing government regulations or Covid-19 restrictions, the guests will be following our usual reschedule and cancellation policy below.

If the request is 30 days before the charter date, the rescheduling is provided free of charge. If the request is 14 days before the charter date, the rescheduling is allowed with an administrative fee of S$250. If it is less than 14 days prior to the charter date, rescheduling will incur a 50% charge of the charter fee. Validity for the reschedule booking must take place within 3 months from the first original booking date. Rescheduling due to bad weather is provided free of charge. Please see our Inclement Weather Policy for more information.

If the cancellation request is made 60 days prior to the charter date, you will receive a full refund. Cancellation made more than 30 days prior to the departure will receive a full refund less an administration fee of S$500. For cancellations made less than 30 days prior to departure, no refund of the deposit will be made, or 50% of the fees will be refunded if full payment has been paid, whichever is applicable. For cancellations made less than 14 days prior to departure, the full amount will be forfeited.

As soon as you’ve completed your booking, you will receive a voyage pass along with the contact details of your captain. If you would like to customise your sailing routes, you may speak the yacht captain before the charter to coordinate the itinerary. As long as the time and regulations permit, our yacht captain and crew will gladly take you on your yacht adventure.

Will F&B be included? Food and drinks are not included in our charter rates. However, you may check out our BBQ menu or Fullerton menu available as an add-on option. You can save the hassle and order food and drinks from us. When you are onboard; sit back and relax as our crew will be ready to serve the food and drinks at your desired time. Utensils and cutlery will be provided for you. If you would like to prepare your own food or bring a private chef onboard, most of yachts have a 168-can ice-cooler, refrigerator, stove and microwave. Please refer to the yacht’s amenities for more information about the yacht. Can we bring our own food? Are there any corkage fees for bringing our own food and drinks? Of course not. You may bring your own foods, drinks and alcoholic drinks at no additional cost. Kindly remember to bring your utensils and cutlery for your own food.